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Delivery Information

Shipping

 

Can I ship my order to someone else or a different address?

Yes, orders can be shipped to a different address than the billing address. After you enter your billing address during checkout, you’ll have the option to enter a new shipping address (different than billing address).


How long will my order take to arrive including processing and shipping?

We make the best effort to process orders within two business day. For an estimate of shipping times, please reference the times below:

DHL: In 3-7 business days.

USPS: In 5-10 business days.

EMS: In 7-14 business days.

Hong Kong Post: In 10-26 working days.


How do I know when my order ships?

When your order ships, you’ll receive an email confirmation with the tracking number(s) and estimated delivery date(s).


How do I track my order?

When an order is shipped, we’ll update your account to show the tracking number(s) for an order, and send you an email with the shipping and tracking information. 

Using the tracking number(s) provided, you can either click on the tracking numbers itself or enter the tracking number(s) into the chosen carrier’s website (FedEx or USPS) to follow the path of your order from our warehouse to your destination.


Payment

What methods of payment We accept?

We accept Visa Card, Master Card, Western Union, More payment options will be available in the future.


Can I use a debit card on Our Website?

Yes, debit cards with a Visa or MasterCard logo are accepted.

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Operative Hoodie - Black / L
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